Embassy Suites by Hilton Phoenix Biltmore 2023 Reviews, Deals, and Photos - Expedia.ie (2023)

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Overview of Embassy Suites by Hilton Phoenix Biltmore

  • Overview
  • Rooms
  • Place
  • Services
  • politicians

3.5 star accommodation

7.8 out of 10 Good

7.8/10 Good

Popular amenities

  • Swimming pool
  • Hydromassage
  • Breakfast is included
  • Pet friendly
  • Free wireless internet connection
  • Restaurant

Embassy Suites by Hilton Phoenix Biltmore 2023 Reviews, Deals, and Photos - Expedia.ie (6)

2630 E Camelback Rd, Phoenix, AZ, 85016

Explore the area

  • Biltmore Fashion Park1 minute walk
  • Arizona Biltmore Resort - Cursuslinks13 minutes walk
  • Commercial center of city and country20 minutes walk
  • Phoenix, Arizona (PHX-Sky Harbor Intl.)17 minutes by car

Room options

About this area

Phoenix

The Embassy Suites by Hilton Phoenix Biltmore is located in Phoenix's Camelback East neighborhood with good shopping. Phoenix Convention Center and Celebrity Theater are cultural highlights. Travelers looking to shop can visit Biltmore Fashion Park and Roosevelt Row. Do you want to enjoy an event or a game? See what's happening at the Footprint Center or Chase Field. Discover what the area has to offer, such as golfing.

Visit our travel guide to Phoenix Opens in a new window
Card

What's nearby?

  • Biltmore Fashion Park

    - 1 minute walk

  • Arizona Biltmore Resort - Cursuslinks

    - 13 minutes walk

  • Commercial center of city and country

    - 20 minutes walk

  • Arizona Biltmore Countryclub

    - 3 minutes by car

  • Wrigley mansion

    - 4 minutes by car

wander

  • Central Ave - Camelback Station - 7 minute drive

  • Phoenix Sky Harbor Intl. Airport (PHX) - 17 minutes drive

Restaurants

  • The Cheesecake Factory - 6 minutes walk

  • True Food Kitchen: Phoenix | Biltmore Fashion Park - 4 minutes walk

  • California Pizza Kitchen - 7 minutes walk

  • Hillstone Restaurant - 3 minutes walk

  • Breakfast Club - 4 minutes walk

About this property

Embassy Suites by Hilton Phoenix Biltmore

3.5 star hotel in Camelback East

Enjoy a free breakfast, free daily manager's reception and dry cleaning/laundry services at the Embassy Suites by Hilton Phoenix Biltmore. For rest and relaxation, guests can head to the hot tub. Be sure to enjoy a meal at The Omaha Steakhouse, the hotel's steakhouse. Stay connected with in-room WiFi (surcharge) and guests can enjoy other amenities including a bar and a fitness facility.

Other benefits are:

  • Outdoor swimming pool
  • Free shuttle, free parking (surcharge), and area shuttle
  • Meeting rooms, luggage storage and a safe at the reception
  • Non-smoking areas, 24-hour reception and elevator
  • The customer reviews speak highly of the breakfast

Room features

The 232 rooms have amenities such as luxury bedding and air conditioning, but also nice extras such as a safe and WiFi. Guest comments highly appreciate the property's spacious rooms.

Other amenities in all rooms include:

  • Sofa beds and free cribs/infant beds
  • Bathrooms with free toiletries and hairdryer
  • 32-inch flatscreentelevisies met premiumzenders
  • Refrigerators, microwaves and coffee and tea makers

Talen

Engels

Cleaning and safety practices

Improved cleaning measures

Disinfectant is used to clean the accommodation

Surfaces with a lot of contact are cleaned and disinfected

Follows standard CleanStay (Hilton) cleaning and sanitizing practices

Social distancing

Contactless check-in and check-out

Safety precautions

Hand sanitizer is provided

This information is provided by our partners.

Ownership benefits

from the internet

  • Available in all rooms: WiFi (USD 14.95 per day) Wired Internet (surcharge)

  • Available in some public areas: Wi-Fi ($14.95 per day)? free wired internet

Parking and transportation

  • Free shuttle within 3 miles

  • On-site self-parking ($14 per night)

  • RV/bus/truck parking (surcharge) on site

  • Wheelchair accessible and van parking spaces are available

Food and drink

  • A complimentary on-the-go breakfast is available daily

  • A bar/salon

  • A restaurant

  • Free daily manager reception

Restaurants on site

  • The Omaha Steak House

Real

  • Fitness center

  • Outdoor swimming pool

  • Hot tub

Family friendly

  • Free shuttle to the area

  • Free cot

  • Microwave in room

  • Fridge in the room

  • Sofa bed in the room

  • Laundry service

  • Living room

  • Outdoor swimming pool

  • Separate bedroom

Services

  • 24 hour reception

  • Laundry service

  • Luggage storage

  • Safe at reception

Service to the guests

  • Daily cleaning

  • Dry cleaning/laundry service

  • Multilingual staff

Business Services

  • 24-hour business center

  • 3,696 square feet of meeting space

  • Conference rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the booking confirmation received after booking.

  • A disabled bathroom is available in certain rooms

  • Listening tools

  • Braille/raised marks

  • Lift

  • In-room accessibility available in select rooms

  • Phone accessibility kit

  • A roll-in shower is available in select rooms

  • Access path without steps

  • Well-lit path to the entrance

  • Wheelchair accessible (may have limitations)

  • Wheelchair accessible business center

  • Wheelchair accessible gym

  • Wheelchair accessible parking space

  • Wheelchair accessible path to the lift

  • Wheelchair accessible swimming pool

  • Wheelchair accessible restaurant

  • Wheelchair accessible parking space for vans

More

  • Ballroom

  • Receptiehal

  • Non-smoking accommodation

Room amenities

Bedroom

  • Free cot

  • Premium bedding

  • Sofa bed

Toilet

  • Free toiletries

  • Hair dryer

  • Private bathroom

Entertainment

  • 32 inch flat screen television with premium cable channels

  • Paid movies

Food and drink

  • Coffee/tea maker

  • Limited room service

  • magnetron

  • Refrigerator

More

  • Air conditioning (climate controlled)

  • Ceiling fan

  • Free daily newspapers

  • Iron/ironing board

  • Living room

  • Telephone

  • Safe

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politicians

Check in

Check in from 15:00 - anytime

Checking out

Check out before 12 noon

Special check-in instructions

The front desk staff will greet you upon arrival

Access Methods

Manned reception

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Service animals are welcome and free

Only dogs and cats welcome

2 per room (up to 30 kg per pet)

Children and extra beds

Children are welcome

Children up to 5 years old can stay for free when using existing bedding when sleeping in the parents' or guardian's room

Rollaway/extra beds are not available

Free baby cots are available at the property upon request

Types of payments for real estate

Important information

Optional extras

  • Fee for in-room WiFi: USD 14.95 per day (amount varies)
  • Fee for in-room wired internet: USD 14.95 (amount varies)
  • Fee for WiFi in public areas: USD 14.95 per day (amount varies)
  • Self parking fee: USD 14.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You must know

An extra person fee may apply depending on accommodation policy

Photo ID and credit card, debit card or cash deposit may be required upon check-in for incidental charges

Special requests are subject to availability upon check-in and additional charges may apply. Specific requirements are not guaranteed

This property accepts credit and debit cards. cash is not accepted

We must mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Real estate is also called

Biltmore Embassy Suites

Biltmore Embassy Suites Phoenix

Embassy Suites Biltmore

Embassy Suites Biltmore Hotel

Embassy Suites Biltmore Hotel Phoenix

Embassy Suites Biltmore Phoenix

Embassy Suites Phoenix-Biltmore

Phoenix Biltmore Embassy Suites

Phoenix ambassadesuites

Phoenix Embassy Suites Biltmore

Embassy Suites Phoenix Biltmore Hotel

Embassy Suites Phoenix

Embassy Suites Phoenix-Biltmore

Embassy Suites by Hilton Phoenix Biltmore Hotel

Embassy Suites by Hilton Phoenix Biltmore Phoenix

Embassy Suites by Hilton Phoenix Biltmore Hotel Phoenix

7.8

Good

All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can leave a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More information Opens in a new window

Rating 10 - Excellent. 390 of 915 reviews" "

10 - Excellent

390

" "10 - Excellent 43%

Rating 8 - Good. 247 of 915 reviews" "

8 - Good

247

" "8 - Good 27%

Review 6 - Okay. 134 of 915 reviews" "

6 - Okay

134

" "6 - Over 15%

Rating 4 - Poor. 84 of 915 reviews" "

4 - Bad

84

" "4 - Poor 9%

Rating 2 - Terrible. 60 of 915 reviews" "

2 - Terrible

60

" "2 - Terrible 7%

8,0/10

Cleanliness

8,3/10

Staff & service

7,5/10

Services

7,5/10

Real estate conditions & facilities

7,7/10

Ecological friendliness

Critics

10/10 Excellent

José

15 mei 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place close to shops and restaurants

I stayed 2 nights in May 2023

10/10 Excellent

Jan, Phoenix

Traveled with a partner

5 mei 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great relaxing place, close to the Biltmore Mall

I stayed 5 nights in April 2023

10/10 Excellent

Allen

Traveled with the family

30 april 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property

Stayed 1 night in April 2023

10/10 Excellent

Nicole

29 april 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in April 2023

4/10 Poor

A type of grass

27 april 2023

Liked: Cleanliness, property conditions and facilities

Disliked: Staff and service

Stayed 1 night in April 2023

4/10 Poor

José

Business traveler

6 april 2023

Liked: Cleanliness, amenities, property conditions and facilities

Disliked: Staff and service

We didn't like it when we checked in they gave me a room that was occupied and my girlfriend had an accident with a woman and toll we need new sheets and she but the bed. The sheets were not changed

I stayed 3 nights in April 2023

4/10 Poor

style

Traveled with the family

2 april 2023

Liked: Cleanliness

Dislikes: staff and service, amenities, property condition and facilities

My stay at the Embassy Suites Biltmore Hotel was disappointing, if not for the excellent location it would have been worse. My 4 night stay was just under £2,000 and for that money they don't clean rooms, provide fresh bedding unless you ask. The property does not have a restaurant open for lunch and limited for dinner. No refreshments or pool service, it's BYOB. When asked for help getting a taxi, they didn't. The TV in my room was broken for 2 days, I called 4 to 5 times, the manager on duty said I was out of luck, it couldn't be fixed, but when I finally got a maintenance man down himself, he fixed it in 30 minutes and he was very friendly and helpful. This property does not reflect well the Hilton hotels and I must assume that this property management is only following the orders of upper management. In summary, when I spent $500 a night for a hotel I had higher expectations for this, my recommendation is not to spend time at the Embassy Suites or any other hotel operated by Hilton Hotels if they operate it that way .

I stayed 4 nights in March 2023

8/10 Good

John

March 15, 2023

I stayed 2 nights in March 2023

10/10 Excellent

Michael

Business traveler, Travel with a partner

March 13, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay

Stayed 1 night in March 2023

2/10 Terrible

Michael

Business traveler, Traveling with family

February 23, 2023

Dislikes: staff and service, amenities, property condition and facilities

Probably the most disappointing experience with embassy suites. When you walk into your room it looks like a tropical paradise but as soon as you enter your room you discover what a mess this place really is. For starters, one of our sinks was backed up. Okay, that happens, but since they supposedly fixed it, it's still backed up. The TV/cable setup is from the 90's. You can't really access the channel guide. It just rolls out for you. There are no apps to choose from, just a very basic cable. Perhaps the worst part about the room itself was the inability to change the temperature in your room. When I called and spoke to the very rude person on the phone he assured me that the air conditioning was only on certain nights and the previous night was not one of them. However, it could be the next night. I've never heard that before. There is a gym, if you can call it that. It's literally about cardio machines and a set of dumbbells. For the size of this hotel this is very disappointing. At least the location was convenient, close to the Biltmore and the airport. Otherwise I would never recommend this place.

I stayed 3 nights in February 2023

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